Your Purchase Is Personal.

Privacy is a central part of the Velvet Privacy shopping experience. We aim to collect, use and retain personal information only to the extent reasonably necessary to operate the store, process orders, provide support and meet applicable legal or operational requirements.

We do not believe that buying a personal product should require unnecessary exposure of personal information. Our approach is therefore designed around data minimisation, discreet fulfilment and a purchase journey that avoids requesting information that is not needed for the transaction.

This Privacy Policy explains the types of information that may be involved when you browse the website, place an order, make a payment or contact Velvet Privacy.

Depending on how you use the store, information you provide may include your name, email address, delivery address, order details and information you voluntarily provide when contacting support.

We may also receive information associated with an order, such as the products purchased, order status, transaction reference and delivery information needed to fulfil the purchase.

You should provide only the information necessary to complete your purchase or obtain support. Where a particular field is required for fulfilment, payment processing or another essential function, the checkout will indicate the applicable requirement.

When you visit the website, certain technical information may be processed automatically by the website infrastructure, hosting provider, security systems, analytics tools or other services used to operate the store.

Depending on the services actually enabled on the website, this may include information such as IP address, browser type, device information, operating system, referring page, pages visited and technical event information.

The specific information collected depends on the technologies active on the website at the relevant time. We aim to use technical information for legitimate operational purposes such as security, performance, troubleshooting and improving the customer experience.

When you place an order, information necessary to process and deliver that order may be shared with the relevant fulfilment, shipping or technical service providers.

Delivery information must be sufficiently accurate for the carrier or fulfilment service to complete delivery. We do not expose product information unnecessarily on the external delivery experience and aim to use discreet outer packaging.

Order information may also be retained where reasonably necessary to provide customer support, manage returns, administer warranty matters, maintain transaction records or meet applicable legal and accounting requirements.

Velvet Privacy is designed around a digital USDT payment option as part of its privacy-conscious purchase experience.

The checkout may use a third-party payment provider to generate a payment session, payment address or payment instructions and to verify whether the required transaction has been received.

Velvet Privacy does not need to treat cryptocurrency payment as a reason to request unnecessary financial information. However, the payment provider and the underlying blockchain network may process transaction information according to their own systems, terms and privacy practices.

A blockchain transaction may be publicly observable on the applicable network. Cryptocurrency payment should therefore not be represented as completely anonymous. The privacy benefit of the payment method relates to reducing unnecessary sharing of conventional payment information; it does not make blockchain activity inherently invisible.

The exact payment amount, network, payment address and transaction instructions displayed during checkout should always be treated as authoritative for that payment session.

Information may be used to process and fulfil orders, communicate important order information, provide customer support, manage returns and warranty requests, maintain appropriate transaction records and protect the website against fraud, abuse or security threats.

Technical information may also be used to maintain website performance, diagnose problems, improve usability and understand how the store is being used where appropriate tools are enabled.

We aim to avoid using customer information for purposes that are unrelated to the operation of the store unless the applicable legal basis or your consent permits that use.

A privacy-first purchase experience begins with asking for less.

Where practical, Velvet Privacy is designed so that checkout and support interactions request information according to what is actually needed for payment processing, fulfilment, delivery or assistance.

We may nevertheless be required to retain certain information for legitimate business, accounting, security, fraud-prevention or legal purposes. Data minimisation does not mean that every record can be deleted immediately after an order is completed.

Discretion is considered throughout the customer journey, not only at delivery.

Product information is presented within the Velvet Privacy website so customers can make an informed purchase, while the external delivery experience is intended to avoid unnecessary disclosure of the nature of the purchase.

Customers should also consider their own privacy when using shared devices, email accounts, browser histories or other services that may expose shopping activity independently of Velvet Privacy.

The website may use cookies or similar technologies that are necessary for functions such as security, session management, checkout operation and website performance.

If optional analytics, advertising or other non-essential technologies are enabled, their use should be governed by the applicable consent mechanism and information presented to visitors at that time.

The exact cookies and technologies used by the website may change as the site's infrastructure develops. We aim to keep their use proportionate to the purpose for which they are deployed.

Velvet Privacy may rely on carefully selected third-party services for functions including website hosting, payment processing, security, email communication, analytics, fulfilment and delivery.

Those providers may process information required to perform their respective services and may operate under their own privacy policies and terms.

Where a third-party service is necessary to complete a transaction, some information may therefore be processed outside Velvet Privacy's own systems. Customers should review the applicable third-party provider information where appropriate.

When you choose USDT payment, the payment provider may process information associated with the payment session, including the order amount, selected blockchain network, payment address, transaction identifier and payment status.

The provider may also determine how exchange-rate calculations, settlement, transaction confirmation and related payment operations are handled.

Velvet Privacy cannot control information that is inherently recorded on a public blockchain or information that a third-party payment provider is legally or contractually required to retain.

If you contact support, we may receive the information you choose to include in your message, together with information needed to identify or investigate the relevant order.

For order-specific assistance, providing an order reference or other appropriate order information can help us respond without requiring unnecessary additional personal information.

Support records may be retained for as long as reasonably necessary to resolve the issue, maintain appropriate business records, administer returns or warranties, prevent abuse or meet applicable requirements.

We aim to use reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or alteration.

Security measures may include encrypted connections, access controls, secure hosting practices, payment-provider security controls and monitoring designed to identify suspicious activity.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Customers should also protect their own email accounts, devices, passwords and payment information.

Personal information should not be retained indefinitely when there is no legitimate reason to keep it.

Retention periods can vary according to the type of information and the reason it was collected. Order and transaction records may need to be retained for accounting, legal, fraud-prevention, warranty or dispute-resolution purposes.

When information is no longer reasonably required for a legitimate purpose, it may be deleted, anonymised or otherwise handled according to the applicable retention requirements.

Depending on where you live and the laws that apply to your circumstances, you may have rights concerning personal information held about you.

These may include rights to request access to information, correction of inaccurate information, deletion where applicable, restriction of certain processing or other rights provided by applicable privacy law.

Some requests may be subject to legal or operational limitations. For example, information that must be retained for legal, accounting, security or transaction-record purposes may not be immediately removable.

Because Velvet Privacy is designed to support international customers and may rely on service providers operating in different countries, information may be processed across national borders.

Where applicable, international data transfers should be handled using the safeguards required by the relevant privacy laws and the arrangements maintained with the applicable service providers.

The exact locations involved may depend on the hosting, payment, fulfilment, communications and other technical services active at the time.

Velvet Privacy is not intended for children. The store is designed for adults who are legally permitted to purchase the products offered through the website.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to the store, please contact us so the matter can be reviewed.

This Privacy Policy may be updated as Velvet Privacy's website, payment systems, fulfilment arrangements, technologies and legal requirements develop.

The version displayed on the website at the relevant time should be reviewed periodically, particularly before placing an order if you have questions about how information is handled.

Where a significant change requires additional notice or consent under applicable law, the appropriate process will be followed.