Everything You Want to Know.

The Satisfyer Pro 2 Generation 2 is a personal device built around Air-Pulse technology. It uses controlled pressure waves to create stimulation through the Air-Pulse head rather than relying on conventional direct-contact vibration. The product provides 11 adjustable intensity levels.

Air-Pulse technology uses controlled pressure waves to create stimulation through the Air-Pulse head rather than relying on the continuous mechanical movement associated with traditional vibration.

Traditional vibration relies on physical movement through direct contact. Air-Pulse uses controlled pressure waves delivered through the Air-Pulse head, creating a distinctly different type of sensation.

The Pro 2 Generation 2 offers 11 adjustable intensity levels, allowing you to increase or decrease the strength of the Air-Pulse experience according to your preference.

The Pro 2 Generation 2 has an IPX7 waterproof rating. Follow the manufacturer's instructions for cleaning, care, drying and charging. The product should be completely dry before it is connected to a charger.

The Pro 2 Generation 2 combines an ABS plastic body with a silicone Air-Pulse head.

The Pro 2 Generation 2 uses Magnetic USB. Follow the manufacturer's charging instructions and ensure the product and charging connection are completely dry before charging.

The Pro 2 Generation 2 uses a rechargeable Rechargeable Lithium-Ion battery.

Yes. The Pro 2 Generation 2 is backed by a 15-year manufacturer warranty, subject to the manufacturer's applicable warranty terms, exclusions and claim requirements.

Orders are shipped in discreet outer packaging with neutral presentation intended to avoid unnecessarily revealing the contents of the purchase during delivery.

USDT is available as a digital payment option at Velvet Privacy. When payment begins, the payment page displays the current USDT amount, required network, payment address and transaction instructions for the order.

The store price is shown in USD, while the payment page displays the applicable USDT amount based on the current conversion rate and payment conditions when the payment is created. The USDT amount can therefore differ from the USD order total shown on the store. Always use the exact amount displayed on the payment page when completing the payment.

You can obtain USDT through a reputable cryptocurrency exchange or payment service that supports your country and preferred payment method. Availability, payment methods and supported networks vary by provider and location.

A USDT payment does not require traditional card details to be entered directly into the store. Information collected during checkout is limited to information reasonably required to process, fulfil and support the order, in accordance with the applicable Privacy Policy.

A USDT payment does not create a conventional card statement entry from Velvet Privacy for the cryptocurrency transaction itself. Any records associated with obtaining or transferring USDT are determined by the wallet, exchange or payment service used to complete the transaction.

Worldwide shipping is available where supported. Availability can vary by destination because of carrier coverage, customs requirements and local regulations.

Target delivery is approximately 3 days for local deliveries and up to 10 days for international deliveries. Actual delivery times can vary according to destination, carrier, customs processing and other logistical factors.

Tracking information is provided where available. Once an order has been dispatched, the applicable tracking details can be used to follow its progress through the delivery network.

Yes. Velvet Privacy offers a 30-day return window, subject to the applicable return policy, product condition requirements and hygiene restrictions. Because the product is a personal item, certain opened or used products may not be eligible for return. Review the applicable return conditions before purchasing.

Contact Velvet Privacy Support as soon as possible if your parcel arrives damaged. Include your order information and, where appropriate, clear photographs of the outer packaging and product so the issue can be assessed and the appropriate next steps provided.

If you experience an issue with your Pro 2 Generation 2, contact Velvet Privacy Support with your order information and a description of the issue. We can provide guidance on the appropriate next steps, including manufacturer warranty information where applicable.

For questions about an order, contact us through the Contact page or by email at concierge@velvetprivacy.com. Please include your order information where applicable so we can assess the request and provide the appropriate assistance.

If your order includes shipping tracking, you can contact us through WhatsApp chat for assistance with the delivery of your parcel while it is in transit. CHAT WITH US ON WHATSAPP. WhatsApp support is available for chat assistance only. Voice calls are not supported.

The Pro 2 Generation 2 is backed by a 15-year manufacturer warranty. If you need to make a warranty claim, contact us with your order information and details of the issue. We can provide the applicable warranty information and explain the next steps.

Product care, cleaning, charging and usage information is available through the Product, Technology and Support sections of Velvet Privacy. Always follow the manufacturer's instructions supplied with the product.